Sitebeam unavailable to some users

We are aware of an issue preventing some users from logging into Sitebeam.  Amazon is upgrading some databases we use, and that is causing the interruption in service.  We will be monitoring the situation and will update this page as we know more.

W3C validator updated February 6

The local copy of the validator was updated on February 6 in line with the latest release. You can see what updates have been put out publicly here:

https://github.com/validator/validator/releases

W3C validator updated January 25

The local copy of the validator was updated on January 25.  You can see what updates have been put out publicly here:

https://github.com/validator/validator/releases

Search Ranking Test

We are so sorry but it appears we are having issues with the search ranking test in both Sitebeam and WebScan.

It appears Google have changed their API without warning.

Our developers are aware of the issue.

For now you can exclude the test so it isn’t included in the report

If you have further issues or questions please contact support@silktide.com

Sitebeam unavailable to some users

The database is back online and all users should be able to log in and run reports as expected.  Have a Happy Thanksgiving!

 

We understand that this is the day before Thanksgiving and how important uptime is to our users at this moment, and we are doing everything we can to restore access as quickly as possible.

We are aware of an issue with Sitebeam affecting a number of our users.  We are looking into it now and will update this page as soon as we have more information.  Thanks for bearing with us.

There seems to be an issue with one of the RDS databases.  We understand that some users are able to log in but are unable to use the tool.  More information will be provided as soon as we have it.